I cannot sign in with Apple or Google. What should I do?

Confirm you are using the same Apple ID or Google account as before, that the app has network access, and try again. If it still fails, email support@lingvoji.app with the platform (iOS or Android) and a short description.

Home / Support

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Support

Q: How do I report a wrong emoji or translation?

Open the exercise, tap the flag, choose a reason (wrong translation, wrong emoji, typo, offensive, or other), and submit. You can add a note for Other.

Need help with Lingvoji? Start in the app if you can — or email us. We keep the path short.

Email

Best for account access, billing questions if they appear later, and anything that needs a person.

support@lingvoji.app

For privacy requests, write to privacy@lingvoji.app.

We aim to reply within two business days. Include your app platform (iOS or Android) and, if relevant, the email on the Apple or Google account you use to sign in. Do not send passwords.

Inside the app

Many issues are faster from Profile or a lesson.

💬
Share feedback
Profile → Support & legal → Share feedback. Ideas, bugs, or tone notes.
🚩
Report an exercise
During a lesson, flag a card: wrong translation, wrong emoji, typo, or something else.
⭐
Leave a review
Profile → Leave review opens the App Store or Google Play listing for your device.

Common help

Where to tap, what to send

How do I contact Lingvoji support?

Email support@lingvoji.app. You can also send feedback from Profile, or flag an exercise during a lesson if the problem is a specific card.

I cannot sign in with Apple or Google

Use the same Apple ID or Google account as last time. Check network access, then try again. If it still fails, email us with iOS or Android and what you see on screen. We cannot reset a third-party password for you.

How do I change language, goal, or reminder time?

Open Profile. Languages, daily goal (Easy / Steady / Serious), and the daily reminder toggle and time live there. Sprout’s emoji follows the goal you pick.

Notifications are not showing

Turn Daily reminder on in Profile, pick a time, and allow notifications for Lingvoji in iOS Settings or Android app notifications. The reminder opens Train when you tap it.

How do I report a wrong emoji or translation?

In the exercise, tap the flag, choose a reason, and submit. Use Other if you need a short note. That goes to our content queue — it is not a live chat.

How do I delete my account or data?

Email privacy@lingvoji.app from the address on your Lingvoji account. We describe what we store in the Privacy Policy.